Last updated: October 2025
1. Introduction
Welcome to https://villeroybochmauritius.com (“our website”), operated by Luxury Products Ltd, the official Villeroy & Boch reseller in Mauritius.
By accessing or purchasing from our website, you agree to these Terms & Conditions. Please read them carefully before using our services.
2. Company Information
Luxury Products Ltd
Official Villeroy & Boch Reseller
So’flo, Floreal, Mauritius
(+230) 5254 6588
📧 info@villeroybochmauritius.com
3. Products and Availability
All products displayed on our website are subject to availability.
We make every effort to ensure product descriptions, prices, and images are accurate; however, errors may occur.
Luxury Products Ltd reserves the right to correct any mistakes and update information at any time without prior notice.
4. Orders and Payments
- By placing an order, you confirm that all provided information is true and accurate.
- Prices are listed in Mauritian Rupees (MUR) and include VAT where applicable.
- Payment must be completed at checkout using one of the available methods (e.g. credit/debit card, bank transfer, or MCB Juice).
- We reserve the right to refuse or cancel an order if payment is not received or there is a pricing or stock error.
5. Delivery
- Deliveries are available across Mauritius.
- Estimated delivery times are provided at checkout but may vary due to circumstances beyond our control.
- You will receive an email or phone notification once your order is ready for delivery or pickup.
- Luxury Products Ltd is not responsible for delays caused by third-party couriers or unforeseen events.
6. Returns and Exchanges
No refunds or exchange available. All products are checked before collection/delivery.
7. Warranty
All Villeroy & Boch products are covered by a manufacturer’s warranty as specified by Villeroy & Boch International.
This warranty covers manufacturing defects only and does not apply to damage caused by misuse, improper installation, or normal wear and tear.
8. Intellectual Property
All website content — including text, images, logos, and designs — is the property of Luxury Products Ltd or Villeroy & Boch AG.
Any unauthorized use, reproduction, or distribution of this content is strictly prohibited.
9. Limitation of Liability
Luxury Products Ltd shall not be held liable for indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Our total liability shall not exceed the amount paid for the product purchased.
10. Privacy
Your personal information is collected and processed in accordance with our Privacy Policy.
11. Changes to Terms
We may update these Terms & Conditions periodically to reflect changes in our operations or legal requirements.
The latest version will always be available on this page with the updated date shown above.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 info@villeroybochmauritius.com
(+230) 5254 6588
🏢 Luxury Products Ltd, So’flo, Floreal, Mauritius